Frequently Asked Questions

Questions? You can find the answers, here.

30 articles in this collection
Written by Kevin Zhou

API

Is there a a rate limit?

Written by Kevin Zhou
Updated over a week ago

Why don't I see results for my Facebook page/image/link?

Written by Kevin Zhou
Updated over a week ago

Can I keep getting data after my API quota has been exceeded?

Written by Kevin Zhou
Updated over a week ago

Does SharedCount have access to my data? Should I be worried?

Written by Kevin Zhou
Updated over a week ago

MashShare: Facebook API Changes

Written by Kevin Zhou
Updated over a week ago

Which services are currently supported?

Written by Kevin Zhou
Updated over a week ago

When do quotas reset?

Written by Kevin Zhou
Updated over a week ago

Can I integrate my SharedCount to my website?

Written by Kevin Zhou
Updated over a week ago

Does SharedCount Support twitter?

Written by Kevin Zhou
Updated over a week ago

How long are results cached for?

Written by Kevin Zhou
Updated over a week ago

Which services are currently supported?

Written by Kevin Zhou
Updated over a week ago

Bulk API Response Time

Written by Kevin Zhou
Updated over a week ago

What can SharedCount's Infrastructure Support?

Written by Kevin Zhou
Updated over a week ago

How do you get this data?

Written by Kevin Zhou
Updated over a week ago

Data

Does sharing data for bit.ly’s and other types of modified URLs all aggregate in your totals?

Written by Kevin Zhou
Updated over a week ago

Why do I see discrepancies with the results?

Written by Kevin Zhou
Updated over a week ago

Verifying the Shared Count

Written by Kevin Zhou
Updated over a week ago

Does your Facebook shares number only include public shares, or do they also include private share volumes?

Written by Kevin Zhou
Updated over a week ago

What time frame is SharedCount reporting?

Written by Kevin Zhou
Updated over a week ago

Why don't I see results for my Facebook page/image/link?

Written by Kevin Zhou
Updated over a week ago

Canonical Facebook URLs

Written by Kevin Zhou
Updated over a week ago

Understanding Facebook Shares Data

Answers about data inaccuracies.

Written by Kevin Zhou
Updated over a week ago

Can I use SharedCount to see the social posts where a URL's shares occurred?

Written by Kevin Zhou
Updated over a week ago

Account

Where can I find my SharedCount API Key?

See where to get the API key for SharedCount

Written by Kevin Zhou
Updated over a week ago

What credit cards are accepted?

Written by Kevin Zhou
Updated over a week ago

Where to find & download Invoices?

Written by Kevin Zhou
Updated over a week ago

What is the advantage of purchasing a paid plan if it's the same as a free account?

Written by Kevin Zhou
Updated over a week ago

Can I get a free account?

Written by Kevin Zhou
Updated over a week ago

Is SharedCound GDPR Compliant?

SharedCount GDPR information

Written by Kevin Zhou
Updated over a week ago

What Happens If I Exceed My Daily Limit?

Written by Kevin Zhou
Updated over a week ago